100 % satisfaction guarantee

If our product does not meet your expectations, you can return the goods to us as a package within 4 weeks (28 days) from the date of dispatch. In addition to the goods, please enclose the relevant invoice and a short covering letter stating your reasons with the prepaid parcel.

Within 7 working days of receipt of the parcel, we will refund you the price paid using the payment details you provided at the time of purchase - provided the goods are returned to us in perfect condition and without any damage. You as the sender bear the risk of any damage during the return shipment.

The 100% satisfaction guarantee only applies to orders from EU countries. Your rights under the statutory warranty and the statutory right of withdrawal are not affected or restricted by this.

These products are not covered by the 100% satisfaction guarantee: Sternenlotos Master Salt, Sternenlotos Master Mushrooms, Sternenlotos Essences, Sternenlotos STARSEEED.

Return address within the 100% satisfaction guarantee:

BLOOOMING LIFE GmbH
Brandlweg 2
6020 Innsbruck
Austria